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ALLSafe

#ALLSafe | Your Safety in Mind

Please know that our top priority remains the safety, care and wellbeing of Fairmont Jasper Park Lodge. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. At this moment, this means keeping our guests and colleagues safe by preventing the spread of COVID-19 – partnering with top experts to implement new standards of safety and enhanced operational protocols and procedures, which are among the most stringent in the hospitality industry.

As of October 1st, 2022, all COVID-19 border restrictions for anyone entering Canada have been lifted. This includes proof of COVID-19 vaccination, quarantine and isolation requirements, pre- or on-arrival COVID-19 testing, lifting the mask mandate and health check requirements for travelers on planes and trains.

*ArriveCan application optional

Travelling from outside of Canada?

Please ensure you have read, understood and complied with all Canadian requirements for all foreign nationals and permanent residents travelling into Canada. Information on testing services in Alberta can be found here.

All Travelers – Fully, Partially & Unvaccinated International Travelers

All travelers have the option to complete an ArriveCAN

All travelers outside of Canada should familiarize themselves with the entry requirements of the country they’re departing Canada for.


The new operational standards being implemented at Fairmont Jasper Park Lodge and Accor properties across North & Central America were developed and vetted by a team of expert advisors to ensure maximum efficacy in preventing the spread of all viruses and pathogens.

To learn more about the extensive measures we are taking along each step of the guest journey, visit ALLSafeandWell.com.

Should you have any questions or need further information, please contact the hotel directly at 780 852 3301 or jasperparklodge@fairmont.com.

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Pre Arrival

Fairmont Jasper Park Lodge follows the Alberta Health Services Mandate. Effective March 1, 2022, masks are no longer required for our guests and colleagues. Guests and colleagues are welcome to wear masks wherever they feel comfortable throughout the property, should they choose to do so.

public spaces

Guests will see ALLSafe and Well signage and digital communications visible throughout the property, handwashing, and sanitizer use. We have increased our touchpoints of the public areas with attendants to support the increased cleaning surfaces frequency. They are using recommended cleaning agents, focusing on high-touch, high traffic areas. During your stay, according to AHS, masks are no longer mandatory indoors.

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COVID-19 Testing Kits

Limited numbers of COVID-19 testing kits are available on property. Please check directly with your airline if this tests satisfy their criteria to fly; every airline may be different. Learn More

Rooms & Suites

Our highly respected housekeeping team at Fairmont Jasper Park Lodge will go beyond room and suite preparation standards. Each room undergoes deep cleaning of surfaces using EPA-registered disinfectant chemicals proven effective in preventing the transmission of COVID-19 by scientific experts to kill bacteria and viruses. High standards of hygiene and cleanliness are already delivered across all our brands, all over the world. However, the COVID-19 pandemic demands that we elevate those standards even further; therefore, we have launched the ALLSafe label, representing some of the most stringent cleaning standards & operational procedures in the hospitality industry.

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DINING

In accordance with the restrictions put in place by the Government of Alberta, our priority is to safeguard, protect and care for our valued guests. We’ve increased the frequency of cleaning and disinfecting and new menu presentation options. We are committed to providing you with a dining experience you can enjoy with confidence.

signature cabins

Our Signature Cabins are secluded cabins that allow for complete isolation during your stay at the Lodge. Our outstanding housekeeping team is prepared to ensure the high standards of hygiene and cleanliness are upheld. Our cabins provide a luxurious secluded experience with living areas, personal kitchens for in-room dining with our extensive menu or make your meal kits, outdoor areas and more. The in-room spa kits are the perfect way to unwind in your cabin and can be ready for you upon arrival. We want to ensure that your stay is as safe and comfortable as possible. Please let us know what our team can do for you during your stay.

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Meetings & Events

We are excited to welcome you back for meetings & events at Fairmont Jasper Park Lodge. Our team have increased the number of sanitizer stands in event spaces to keep your attendees and our colleagues safe.

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SPA & Recreation

The spa, pool and health club are now open and we look forward to welcoming you back. Please view our Spa Brochure for a complete list of available treatments and services. For more information on the new measures in place to ensure your safety and wellbeing, please view our Spa Hygiene Protocols.

Guest Communication

We’ve taken contactless to a whole new level with our comprehensive guest service app, KIPSU. This app is easily downloaded to your smartphone or device. It offers digital menus to all of our venues, activity guides, and text messaging with our Royal Service Team. We regularly update our modified hotel amenities and offerings that adhere to provincial guidelines. For more information, please review our Resort Guide.

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RESOURCES

Alberta Health Services
https://albertahealthservices.ca/topics/

Government of Canada
https://travel.gc.ca/travel-covid

Centers for Disease Control (CDC)
https://www.cdc.gov/ 

World Health Organization
https://www.who.int/

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